Frequently Asked Questions

Frequently Asked Questions

What products do they offer?

At Cicci Ceremonias, we specialize in items for special ceremonies such as baptisms, first communions, quinceañeras, and weddings. We offer high-quality candle kits, blankets, boleros, and other ceremonial accessories.

Do you ship to all parts of Mexico?

Yes, we ship throughout Mexico. Delivery times vary depending on your location.

Can I customize the products?

Contact us to inquire about customization options available for your special event.

What is the delivery time?

Delivery time depends on your location and product availability. We recommend placing your order in advance for important events.

How can I place an order?

You can place your order directly in our online store. Select the products you want, add them to your cart, and complete the checkout process.

What payment methods do you accept?

We accept credit cards, debit cards, and other secure payment methods through Shopify Payments.

Can I return a product?

Please contact us within the first few days of receiving your order if you have any issues with your purchase. We will review your case individually.

How can I contact them?

You can contact us through the contact form in our store or by the means you will find in the contact section.